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FREQUENTLY ASKED QUESTIONS AND ANSWERS

Important Information

If there is a problem with any solution from our portfolio, please contact our support at support@akbit.pl
We kindly ask you to contact our support department to upgrade the Cryoserver software version to v9.3.2
The manufacturer Acuentix offers licenses based on the number of targets (scanned applications). To explain what a target is, visit the producer's blog: Acunetix - TARGET
Information for customers using the Safend 3.4.9 server and Windows10 workstations: if there are problems with updating Windows 10 or with a high RAM utilization, it is recommended to upgrade the Safend agent to version 3.4.9970.5. Please contact our support department at support@akbit.pl.
The rental company should complete the rental form before renting the demo equipment. The rental company picks up and returns the device with insurance at its own expense.
Each partner, in order to register a project, should apply for a unique link to register the project. Only after registering the project you can get special prices. Please contact your account manager or at sales@akbit.pl
Bitglass as a system for protecting and controlling data in cloud applications, is able to secure any cloud application. Both known solutions like Office365, Gsuite, SalesForce, AWS, LinkedIn, SLACK, Facebook, BOX, dropbox, Conflunece - JIRA, Workday, Cisco Spark and small local cloud solutions can be fully protected by Bitglass CASB.
In Cryoserver 9.3, the manufacturer added a mechanism that facilitates the extension of the archive capacity. Just connect a new disk, run one script and expand the archive capacity from the GUI interface. If you want to quickly add a new disk, please contact our support department at support@akbit.pl.